[quote=mczepyha]Thanks Kyle,
I’m good if I don’t have to follow Promising Practices to the letter. I can be practical to get the point across. I’ll just take one page at a time.
thanks,
Mary[/quote]
If I may, a gentle reminder that Promising Practices was withdrawn and discontinued by BANA some time ago. So there is nothing to follow there. It is no longer approved and shouldn’t be followed.

–Joanna