Joanna here. I've been asked to try to help. The settings I'd like to see are in Braille2000 printer options, not the actual printer settings. I've attached two pdf's. The first one shows how to get into printer options and the second shows the settings I'd like to see. Those are the settings in the box. Yours will not necessarily be the same as mine. Just list the settings for each item in the boxes that you show on YOUR computer.
I MIGHT be able to tell something. Let's see. If not, we can ask Bob Stepp, but I'm sure he'll want to see these settings anyway.